How do I checkout?
Once you have added your product to the cart you may continue to payment by selecting check out immediately after adding to cart, or at any time you may select “Shopping Bag” located on the menu.
Is there product sizing information?
Yes, all product should have sizing information located on the products page.
What form of payment do you accept?
We accept everything from Debit Cards, Credit Cards to Paypal. All forms of payments are secure and safe!
When will my order be shipped?
All orders are shipped within 1 to 2 business day.
Do you ship outside of the US?
We currently ship to the US and Canada. If you’d like to place an international order please contact us.
I fear the internet and want to come in and see you guys – where are your locations?
Currently we don’t have a store front. Online is the only way to purchase products.
How secure is your store?
Our shop is secure with up to date SSL and encryption through “Paypal Secure Payment”.
I just love Pins & Bones – can I promote you guys to my friends?
Definitely! We would love for you to tell others to visit our site.
I got the wrong item! – what is your exchange policy?
Definitely. Contact us so that we can resolve your issue asap.
What gives – i didn’t get my confirmation e-mail?
Make sure to go through your spam folder. Sometimes when making your first order, our e-mails will go directly into your junk folder.
Can I contact you direct?
Sure. Email us at: firstname.lastname@example.org
Do you sell on Amazon, Ebay, Etsy or Storenvy?
Yes. We offer selected products on all of the above marketplaces.
Who manufactures your products?
We’ve been working with Bel Printworks for a long time. We get quality products with every new line.
I’m a local retail shop – who do I contact if I want to sell Pins & Bones in my shop?
Please contact us directly via e-mail.
Who is No Class Apparel?
No Class Apparel is our sister brand where we offer custom Dresses.
How long before I receive my order?
With our free, economy shipping, customers usually get there orders between 3 and 5 business days after shipment. Priority shipping is available for an additional fee.